Confidentiality Guidelines

1. Introduction

PublicAccessGateway ("we," "us," or "our") is dedicated to the preservation of your privacy. This document outlines our policy on privacy and demonstrates how your information is collected, utilized, shared, and protected when you access our website publicaccessgateway.site or engage in our yacht charter offerings.

Your use of our facilities indicates your acceptance of the practices detailed in this document. We adhere to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or over the phone
• Sign up for our newsletter
• Complete forms on our site
• Take part in questionnaires or promotional events

Such information may consist of:

• Identifying and contact data (email, telephone, address)
• Financial details (securely processed by external payment service providers)
• Preferences regarding charters and specific needs
• Details for emergency contacts
• Food preferences or health-related data (if given)

2.2 Information Collected Automatically

Our website gathers specific details about your device and how you interact with our site automatically:

• Your IP address and geographical details
• The type and version of your browser
• The pages you view and the time spent on our website
• Websites that directed you to ours
• Details of your device (model, screen resolution, and so on)

2.3 Cookies and Similar Technologies

Our website utilizes cookies and equivalent tracking technologies for improving your browsing experience. These tools assist us in the following ways:

• Storing your site preferences
• Assessing how our website is used and its efficiency
• Delivering content tailored to you
• Enhancing the services we offer

You have the ability to manage your cookie settings via your web browser options or our website’s cookie consent feature.

3. Utilization of Your Data

The collected data is utilized for the objectives listed below:

• Provision of Services: For delivering yacht rental services, processing your booking requests, and engaging in communication regarding your bookings
• Support for Customers: To address your questions and offer support when needed
• Handling of Payments: For processing financial transactions and managing invoices
• Protection and Safety: To maintain the security of our operations and guard against deceptive activities
• Promotional Activities: To dispatch materials for promotion and updates (subject to your approval)
• Enhancement of Website: To evaluate user interaction patterns and enhance the features of our website
• Adherence to Legal Standards: To ensure alignment with the prevailing legal requirements and directives

4. Disclosure and Sharing of Information

Your personal data is not subject to sale, trading, or renting to external parties. However, we may disclose your information under the following situations:

4.1 Partners in Service

Information can be shared with reliable third-party vendors that facilitate us in various services including payment facilitation, web hosting and support, email marketing, as well as in monitoring analytics and performance, and providing customer assistance.

4.2 Obligations Legally Binding

Should it be mandated by law or to adhere to legal actions, court mandates, emergencies, or to look into suspected illicit acts or fraud, your information could be uncovered.

4.3 Business Reorganizations

Should there be an occurrence such as a merger, acquisition, or asset sale of the company, your personal details might be part of the assets transferred.

5. Data Security

To secure your personal data from unauthorized access, changes, exposure, or destruction, we adopt suitable technical and organizational strategies. Among these strategies are encryption, secure servers, controlled access, continual evaluations, and staff education.

Yet, we acknowledge that no internet transmission method or electronic storage can be completely secure. Therefore, we cannot promise the complete security of your data.

6. Data Retention

Your personal data is only kept for the time necessary to achieve the purposes for which the data was collected or as legally required. Standard retention durations are:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you unsubscribe or request deletion
• Website analytics: 26 months
• Customer support: 3 years following the last interaction

7. Your Rights and Choices

Your rights include the ability to request access to, correct, delete (in accordance with the law), transfer, stop receiving marketing materials, and control over cookies. If you wish to exercise these rights, please get in touch using the contact information provided below.

8. Services from Other Companies

8.1 Google Analytics

Google Analytics is utilized to examine how the website is used. You have the option to not participate by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

We provide links to social media platforms that have their distinct privacy terms.

8.3 Payment Processors

Payment processing is managed by third-party services that comply with PCI DSS standards.

9. Data Transfer Internationally

Data may be moved to, and managed in, countries other than Spain. We implement safeguards that are in accordance with relevant data protection laws.

10. Privacy of Minors

This service does not target individuals below the age of 13, and we do not intentionally gather data from them. If you suspect a minor has provided their information, contact us without delay.

11. Changes to This Privacy Policy

This Privacy Policy may be modified to align with evolving procedures or legal stipulations. Notification of revisions will be conveyed by publishing the revised policy, sending emails to registered users, or presenting an announcement on our website. Your continued use of the services after the effective date implies your consent to the changes.

12. Contact Information

For any inquiries concerning this Privacy Policy or our handling of data, please get in touch with us at:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent guidelines of Google Ads. Preferences regarding cookies and tracking can be modified at any time through our cookie settings panel.